Returns, exchange or refund

From Metropolitan France and Corsica

You have the option to return the product free of charge within 14 days of receipt.

You will be refunded within 14 days of receiving your return, by the same payment method you used for your order or you can choose to receive a credit note valid for 6 months on the website www.tetesblondes.com.

From other EU countries

The return period is also 14 days following receipt. Return costs remain your responsibility.

Refunds will be issued within 14 days of receiving your return, using the same payment method you used for your order. You can also receive a credit note valid for 6 months on our website.

The returned piece(s) of jewelry must be in perfect condition, unworn, and returned in their original packaging. They must not show any signs of use and be accompanied by all their accessories (pouches, tattoos, etc.).

Only after verifying that these conditions are met will we be able to proceed with the refund of your items.

If you wish to return a product, go to your personal account > request a return (button under the order concerned)

Click on this link

Indicate your postal code and the number of the order concerned

Follow the instructions given

Return requests are possible within 14 days of ordering.